Our goals are

• To improve the housing situation of people in housing need throughout NI
• To inform and assist decision makers by representing the views of people in housing need
• To develop the capacity of other providers to offer housing advice through the delivery of training, information and support services
• To have skilled and motivated staff who are open to people and ideas and committed to delivering client focused services
• To provide high quality accessible services
• To maintain and develop effective strategic and operational partnerships
• To be recognised as the leading specialist organisation promoting housing rights in NI