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Encouraging attendance at court Print E-mail

The court attendance rate among homeowners and tenants is poor.  Clients who fail to turn up often haven't had any advice on their situtation and can be very worried and unclear about what options are available to them or how they can remedy their situation.  Clients have often told me that they were just too nervous to go to court or they were convinced that there was no hope that they would save their home so don't attend the hearing.  These clients are surprised that so many cases can be relatively easily resolved by, for example, changing the mortgage type to interest only or maximising the client's benefit entitlement.  Have you experienced any reluctance among your clients when faced with possession proceedings? What are the barriers to attendance and how can we improve attendance?

 

 

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0 #1 Nicola McCrudden 2011-03-18 16:09
County court possession proceedings for tenants are open, but high court possession hearings for homeowners are held in private. Surely all possession cases should be heard in private. Its understandabe that people dont turn up to court especially if they fear everyone will hear about their personal circumstances! This situation needs re-examined.
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