Housing law in Northern Ireland can be complicated. A lot of your rights will depend on your housing situation and personal circumstances. Housing Rights Service aims to help people find the best possible solution to their housing problems by providing free, confidential advice and representation on a wide range of housing issues, such as:

• homelessness             
• rented accommodation
• paying for accommodation               
• repairs or improvements

How to get advice

There are a number of ways you can get in touch with us.

Online: If you have access to the internet why not visit our website www.housingadviceni.org for practical advice on a wide range of housing issues and advice by email.

By phone: You can call our housing advice line on 028 9024 5640 Monday to Friday between 9.30 am & 1.30 pm.  

In person: You can call to our office Monday to Friday between 9.30am and 1.30pm. You will normally be seen by an adviser within 30 minutes.  If you prefer you can make an appointment to see an adviser within 5 working days.

In writing: If you forward us your enquiry in writing we will acknowledge it in 3 working days.

If you cannot access our service by any other method you can request a home visit.

If your problem is more complex and meets our case selection policy it may be taken on as a case by our advice team.