Advice and Feedback

• Get advice on housing issues
• Get advice on mortgage, secured loan or rent arrears
• Feedback

Business address and opening hours

Housing Rights Service

4th Floor Middleton Buildings
10 - 12 High Street
Belfast BT1 2BA
 

Tel: 028 9024 5640

Textphone: 028 9026 7927

Fax: 028 9031 2200

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

(Email address is for business use only. Please use our advice email if you have a housing related enquiry)

Our business opening hours are Monday - Friday 9.00am to 5.00pm.

• Our premises are fully accessible for people with disabilities.
• We also have access to Language Line, a telephone translation service.

Get general housing advice

If you would like advice on a general housing issue, you can contact Housing Rights Service on 028 9024 5640 on Mondays, Tuesdays, Thursdays and Fridays, between 09.30 and 13.30.  Housing Rights Service closes on all bank and public holidays.  General housing advice covers non-debt issues, such as renting privately, dealing with the Housing Executive and finding accommodation.

Alternatively, you can visit us between 09.30 and 13.30 at our Belfast office on Mondays, Tuesdays, Thursdays and Fridays.

Mortgage Debt Advice Service

If your issue relates to mortgage or secured loan arrears you can call our Mortgage Debt Advice Service on 0300 323 0310 between 09.30 and 17.00 on Mondays, Wednesdays and Fridays and between 09.30 and 20.00 Tuesdays and Thursdays or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  We will try to get back to you within 1 working day of you contacting us.  We will only leave a message if you give us permission.

Email advice

You can also get answers to more general housing questions via email.  One of our advisers will respond to your query within 3 working days.  If your query is complicated, it's best to contact our advice services by phone or in person.