privacy policy

We have developed this privacy policy because we want you to feel confident about the privacy and security of your personal information.

Email addresses

We respect the privacy of your e-mail account. We store your e-mail addresses just as securely as other personal information on housingrights.org.uk. We will not send you unwanted e-mail messages or junk mail, and your details will not be passed to any organisation beyond Housing Rights Service without your explicit permission.

However, we will use e-mail to send you messages about:

  • outstanding orders,
  • faults and
  • service issues.

We may also use e-mail to keep you up to date with news about your current services, as well as anything you show an interest in, either online, or through other contact with Housing Rights Service. If you do not want to be kept informed by e-mail, please let us know.

Disclosure of information

Housing Rights Service complies with and is registered under the Data Protection act in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data. Housing Rights Service staff are responsible for keeping your information confidential and will only use it to offer products and services on behalf of Housing Rights Service.

Your name, telephone number, or details of the services you use as well as any information collected from you while you are using this web site, will not be passed to any organisation to be used for marketing purposes.

Right of access to your personal information

If you want to know exactly what personal information Housing Rights Service holds on you please contact us. If the information is inaccurate, we will make the necessary amendments and confirm to you that these have been made.

Complaints scheme

We have a complaints scheme in place if you wish to make a complaint about any of our services.

Contact details

Housing Rights Service
4th Floor Middleton Buildings
10 - 12 High Street
Belfast BT1 2BA

Tel: 028 9024 5640