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When everyone has a home

028 9024 5640: Housing & Debt Helpline for Northern Ireland

Practical tips

A number of pieces of legislation which will impact on the work of housing and welfare practitioners have recently passed the Assembly.  Legislation is available online from Legislation.gov.uk.

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Practical tips, Welfare Reform, Legal

Stephen’s client, Esther, is a Housing Executive tenant who had previously fallen into rent arrears.  Esther said she’d been too embarrassed to talk to someone when she first fell into arrears and hadn’t gone to court when the Housing Executive had applied for a possession order.  In her absence, the judge granted a Possession Order with a stay.  This meant that Esther could continue to live in her home as long as she kept to the terms of the order, which were made by the judge in court.  Thi

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Benefits, Social Tenancies, Practical tips, Affordability, Adviser

Affordability is the fastest growing issue for people who contact Housing Rights for advice. Increasingly, housing providers are also recognising the important role that they can play in supporting tenants’ financial wellbeing, by teaching them how to maximise their income and make wiser spending decisions.  

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Money Matters, Practical tips

Social Security benefit decisions made on or after Monday 23rd May will be subject to a new challenge and appeal process.

Mandatory Reconsideration

Where previously, a claimant could proceed straight to tribunal when challenging a benefits decision, from 23rd May the claimant must first have their decision reconsidered by the relevant body. This is referred to as “mandatory reconsideration.”

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Benefits, Practical tips

Housing Rights provides the only Housing Possession Court Duty Scheme in Northern Ireland. These court desks schemes, which are more commonly seen in England, provide free legal representation to homeowners and tenants who are in court for possession hearings and risk being made homeless because of housing debt.

Advice and representation at court can make all the difference as this recent example illustrates.

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Repossession, Practical tips, Adviser

When Brian first spoke to Housing Rights, he was living in a private tenancy and his only income was carer’s allowance. He was in arrears with his rent and at risk of eviction by his landlord. At this stage, Brian was not entitled to Housing Benefit, but our adviser agreed to take on his case and look into how she could help him.  

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Benefits, Practical tips, Affordability, Adviser

Faith, an adviser with our Community Housing Advice Partnership, recently helped to have a young mother’s housing benefit payments reinstated.  The Community Housing Advice Partnership offers a support service to partner agencies who work in the voluntary sector and need expert advice to deal with complex housing cases.

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Benefits, Minority Groups, Practical tips, Adviser

We've just added a new video to our video library on housingadviceNI.  The housingadviceNI website is funded by the Northern Ireland Housing Executive and aims to provide information in plain English to help people find the answers to their housing problems. 

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