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When everyone has a home

028 9024 5640: Housing & Debt Helpline for Northern Ireland

Practical tips

A local judge ordered an estate agent to return a tenant’s holding deposit once the agent decided not to proceed with the tenancy.  Housing Rights represented the tenant at small claims court.

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Private Tenancies, Practical tips, Legal

The Northern Ireland housing market has been through a turbulent few years, with many households still experiencing negative equity, arrears and repossessions.

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Practical tips, Policy

Eva Koerner, project manager at MACS, describes how their organisation has benefited from sending their employees on Housing Rights Housing Advice Training Programme. The Housing Advice Training Programme is a 4 day course that provides participants with a housing advice practitioner qualification on completion. 

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Practical tips

Applicants who wish to review or appeal a negative homelessness decision must observe certain time limits.  These limits are set out in the Housing (Northern Ireland) Order 1988 (as amended). Carmel Ferguson, solicitor with Housing Rights Service, discusses our recent successful case at the High Court, where we were granted leave to lodge an appeal outside of these time limits.

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Practical tips, Homelessness, Case law, Legal

The Competition and Markets Authority issued guidance last year to help letting professionals comply with consumer law.  The guidance is aimed at anyone who is managing a rental property, whether they are an agent, an accidental landlord or a landlord with a large property portfolio.

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Private Tenancies, Practical tips, Landlord

Aine, a Housing Executive tenant, contacted Housing Rights Service when she received a letter which stated that she was being pursued for a housing benefit overpayment of £19,000.

The letter said that the Housing Executive believed, based on evidence it had received from the Social Security Agency, that Aine was living with a partner but had not declared this.  

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Benefits, Practical tips, Affordability, Adviser

On 15th April TDSNI will be delivering a seminar on the tenancy deposit dispute process, helping you understand how adjudicators make their decisions. Here are a few key principles of deposit disputes to keep in mind, before referring a case for adjudication.

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Private Tenancies, Practical tips

Deposit protection was introduced in Northern Ireland in 2013 with the stated intention of providing "assurances for tenants and protection for landlords helping to minimise long drawn out legal proceedings and disputes".

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Private Tenancies, Practical tips

Our adviser recently helped a client who had left her previous employment due to constructive dismissal and whose claim for housing benefit was rejected as the decision maker felt that she was not “involuntarily unemployed”.

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Benefits, Money Matters, Practical tips, Adviser
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We’ve had a number of clients contact us recently saying that they’ve either been threatened with an illegal eviction or, in a few cases, that they have, in fact, been illegally forced out of their property by a landlord. In one case a client stated that the police were in attendance. Indeed, we have had some enquiries as to what role the police should play in an eviction.

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Private Tenancies, Practical tips, Landlord, Adviser

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