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When everyone has a home

028 9024 5640: Housing & Debt Helpline for Northern Ireland

Helpline Co-ordinator

REF: HLC/0521

Salary Scale:  £27,845 - £28,730

We believe that prevention of homelessness is the best cure. We work tirelessly to keep people in their homes and help them with their housing problems. We believe that everyone should have a home. 

Do you want to be part of our team, and help make a difference to people’s lives?     

We are seeking applications for a Helpline Co-ordinator to join our organisation. 

The successful candidate will be responsible for coordinating and ensuring the effective and efficient day-to-day operation of a busy housing advice helpline. Applicants must have a minimum of 1 years’ experience, obtained within the last 3 years, of providing advice on housing and homelessness related issues. 

Please use the links below to download recruitment materials for this post:

Job Description

Person Specification

Application Form

Equal Opportunities Form

Summary of Terms & Conditions of Service

Housing Rights Information

Selection Schedule

Access NI Basic Check Details

Closing date for this post is 12 noon on Monday 17th May 2021.

Housing Rights gratefully acknowledges the financial support of the Department for Communities towards this post. 

Diversity is greatly valued at Housing Rights.  Applications from all sections of the community are actively encouraged.