The FCA has announced a consultation on guidance for firms on the fair treatment of vulnerable consumers. This draft guidance sets out the FCA's view of what the FCA Principles require of firms to ensure that vulnerable consumers are consistently treated fairly by financial services providers. The FCA is seeking comments on the first stage of the consultation by 4 October 2019.
Housing Rights welcomes the recent decision of the Supreme Court in Samuels v Birmingham City Council [2019] UKSC28 in which Lord Carnwath stated that it was “hard to see on what basis the finding of intentional homelessness could be properly upheld” when the mother of four fell into rent arrears.
