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When everyone has a home

028 9024 5640: Housing & Debt Helpline for Northern Ireland

July 2020

Shelter successfully assisted a client to challenge a letting agent’s refusal to allow her to view a property because the agent did not accept tenants in receipt of housing benefit. So-called “No DSS” policies have never been successfully challenged in court before as the defendants generally settle, with a number of such settlements receiving media attention earlier this year.

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Private Tenancies, Case law, Legal
Communities Minister Carál Ní Chuilín is pictured with Housing Mediator Faith Westwood and Mediation Manager Laura Coulter

The Housing Mediation Service operated by local charity Housing Rights and funded by the Department for Communities, offers tenants and landlords in the private rented sector a new way of finding agreements that are sustainable and satisfactory for both parties.

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Coronavirus, Private Tenancies

The Department for Communities is conducting some research into how the Covid-19 pandemic is impacting on both landlords and tenants who live and work in the private rented sector in Northern Ireland. To assist with this the Department is seeking as much feedback as possible. 

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Coronavirus, Private Tenancies

In 2019, the Housing Executive carried out a survey to help better understand the accommodation needs of the Irish Traveller community in Northern Ireland. The Irish Traveller Accommodation Survey was published in May 2020 and surveyed 540 households, totalling 1,628 individuals.

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Minority Groups, Research

One of the most welcome local interventions to assist private renters who have lost income as a result of the COVID-19 pandemic has been the Housing Executive’s commitment to use the Discretionary Housing Payment scheme to restore vital welfare protections missing from Universal Credit.  Our advisers have been helping people to claim this assistance, but have come across a few incidences where the claimant isn’t

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Coronavirus, Private Tenancies, Affordability, Adviser

This week the Housing (Amendment) Bill passed its final stage in the NI Assembly. In addition to other changes to the regulation of housing associations, the bill will end the compulsory house sales scheme for housing association tenants.

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Legislation, Social Tenancies, NI Assembly