About the role
The Business Support Lead plays a pivotal role in driving operational excellence at Housing Rights by leading the Business Support Team, overseeing the effective delivery of a wide range of organisational support functions including finance, human resources, health and safety, facilities management, information technology, data protection, procurement and contract management.
The key purpose of this role is to:
- lead on the delivery of quality business support services
- ensure all business support systems and processes are colleague and client focused, up to date, regularly reviewed and implemented effectively
- support the strategic and operational planning and reporting processes
- provide leadership to the Business Support Team
About you
You will:
- be educated to degree level in a relevant business discipline and have 3 years operational experience of leading or coordinating business operations (OR have 5 years’ experience of leading or coordinating business operations
- have knowledge of key business functions (for example, finance, human resources, IT, facilities management, contract management safety with a clear focus on providing high quality customer service)
- be competent in Microsoft applications (Teams, Outlook, Word, Excel)
You will have experience in:
- managing a team
- designing and implementing business improvement initiatives
- developing and improving administrative systems and processes
- planning, contract performance monitoring and reporting at a departmental or organisational level
- pre-empting issues before they arise, identifying risk and designing mitigating actions to deescalate any risks
You can:
- deliver at pace and have the ability to be agile against competing priorities
- work effectively in a team
- organise, prioritise and delegate effectively to meet challenging deadlines
- problem solve
To apply
Email completed application and equal opportunity monitoring forms to [email protected] no later than midday on Monday 4 August 2025.