About the role
You will:
- work closely with prisons, statutory bodies and voluntary organisations to ensure individuals are identified early and supported through coordinated referral pathways
- deliver specialist housing advice, advocacy and representation, helping clients to overcome barriers to accessing and sustaining accommodation, and supporting their engagement with wider support services
- maintain accurate case records
- contribute to monitoring and reporting requirements
- support service planning and evaluation
There may be opportunities to represent the organisation externally, contribute to media work, and promote good practice across statutory and voluntary sectors.
Under the guidance of the Prisons Advice Service Lead, you will:
- respond effectively to the complex, time-sensitive and changing demands of the service
- act as a key point of contact within prison settings
- contribute to partnership working across agencies
- support the development of policy and practice by identifying systemic barriers faced by people leaving custody
This role requires flexibility, strong organisational skills and a commitment to collaborative working. Regular travel across Northern Ireland is required, and occasional work outside normal office hours may be necessary to meet service needs.
About you
You are a motivated and compassionate professional with a strong commitment to social justice, equality and preventing homelessness. You bring experience of working with people facing complex challenges, and you are confident working with statutory agencies to challenge decisions and secure positive outcomes.
You will have:
- a minimum of 5 GCSEs at grades A–C (or equivalent), including English and Maths
- experience of managing cases and challenging decisions of statutory agencies or public bodies
- ability to broker support with other key agencies and bodies
- knowledge or experience of the challenges faced by people who have experienced addiction, offending, the Northern Ireland care system and homelessness
- skills in the use of I.T. Systems e.g. Microsoft Office applications
- ability to find innovative ways to work with clients to identify and find informed solutions to the challenges
- evidence of partnership or collaborative working to achieve shared goals
- ability to influence, persuade and change what is often viewed as the norm
- a full valid driving licence or ability to meet the mobility requirements of the post as a great deal of travel will be required regularly across Northern Ireland and often at various locations on a single day
Appointment to this post is subject to satisfactory Northern Ireland Prison Service security clearance and an Enhanced Access NI check.
To apply
The closing date for this post is midday on 23 January 2026.
Email completed application and equal opportunities monitoring forms to [email protected] by the closing date. Late applications will not be accepted.