Event details
Location
The Junction, 12 Beechvalley Way, Dungannon, BT70 1BS
Date
Time
12:45pm to 4:15pm
Housing Rights invites you to a half-day conference on quality standards in housing advice for Northern Ireland, and to mark 20 years of the Community Housing Advice Partnership (CHAP).
We will celebrate 20 successful years of CHAP, and look forward to the next 20 years discussing the steps we can take to evolve the partnership, placing CHAP in the best possible position to meet need now and in the future.
The event will begin with a celebration of the project and a networking lunch.
We will start a conversation about housing advice standards and how these might operate in a Northern Ireland context.
We will hear from Grainia Long, Chief Executive, the Northern Ireland Housing Executive and Margaret Kelly, Northern Ireland Public Services Ombudsman. There will also be a panel discussion and opportunity to ask questions.
Event sponsor
We would like to thank our event sponsor, the Northern Ireland Housing Executive for enabling us to deliver this event.
What we will cover
- the invaluable role of CHAP organisations in assisting those in housing need
- why a housing advice standard could help housing organisations strengthen this work
- how an advice standard would benefit housing organisations and people in housing need in NI
- the importance of accurate and up to date advice and consequence of giving incorrect advice to vulnerable people
- benefits and importance of standards in public services for both practitioners and those using the service
- how good practice in public services translates to improved outcomes
Who should attend?
- CHAP organisation staff
- generalist housing advice agency staff
- Northern Ireland Housing Executive staff
- Department for Communities staff
- local councils
- political representatives
Speakers
- Grainia Long, Chief Executive, the Northern Ireland Housing Executive
- Margaret Kelly, Northern Ireland Public Services Ombudsman
- Faith Westwood, Housing Rights
- Peter O Callaghan, Project Manager, First housing aid and support services