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When everyone has a home

028 9024 5640: Housing & Debt Helpline for Northern Ireland

Training Courses
The Skainos Centre
Tuesday, March 22, 2022 - 10:00 to Thursday, April 14, 2022 - 16:30

The March intake of our Housing Advice Training Programme is currently due to take place in person.  This is subject to current Covid-19 restrictions of the time, and may change.  The course will take place in 3 hour sessions over the course of six days (22nd March, 24th March, 31st March, 7th April, 12th April, 14th April). 

Our Housing Advice Training Programme is the ‘must have’ foundational course for those working in housing. The course has been amended to reflect online learning and is now held over a six week period, one day per week. 

This format concentrates on key themes that will enable participants to obtain an accreditation with OCN which enhances their skills and knowledge necessary to provide comprehensive housing advice. 

The Housing Advice Training Programme will cover: 

  • Understanding housing options available for clients 
  • Accessing various types of accommodation 
  • Using homelessness legislation 
  • Selection scheme 
  • Private rented accommodation 
  • Sustaining accommodation and affordability 

Outcome of the course:

  • Achieve level 3 OCN accreditation 

Who should attend this training course?

  • Generalist advice workers 
  • NIHE & housing association staff 
  • Hostel workers 
  • Constituency office staff 
  • Other statutory agencies such as Environmental Health Departments & Social Services 
  • Solicitors 
  • Community/residents groups 

Why should they attend? 

This course provides a great grounding on all housing related issues.  


Participants will attend training one day per week and also be required to complete some additional study hours and work based learning tasks such as case studies and research activities to build their portfolio of evidence. 

To assist in achieving this, participants will have the support of the lead tutor throughout the six week course.

This course is accredited through the Open College Network, course fee is inclusive of £75 OCN accreditation fee.

What others had to say:

“The HATP is a core training programme that all Floating Support Workers in MACS complete, it gives staff an in-depth knowledge and understanding of all areas related to supporting young people in a housing related field.  It has given my team a sense of confidence to support young people in very difficult situations, we often work with very trauma experienced complex young people who do not always know their rights and their entitlements.  Having completed this course with Housing Rights the team have a comfortable basis of knowledge to help them make sure the young person receives what they are entitled too.  There is also bespoke follow on courses that enhance the learning from the HATP.

“The trainers are extremely approachable and their wisdom and knowledge of Housing is outstanding, they go above and beyond and are always easy to contact if you need a bit of extra help or advice, or want bespoke training set up.

“Housing Rights are always my first check for training and the impact of the training on the team is that that are able to support young people and empower changes.”

Ciara Scollay, MACS Supporting Children and Young People



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The correct price for your organisation will be charged at checkout.

Voluntary / Community from£315.00
Public / Statutory from£519.00