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Help from the council
Help from the council … The environmental health department of your local council is responsible for making sure your home is safe. They investigate complaints and deal with different problems, including: environmental issues noise complaints serious …
Dealing with antisocial behaviour
Dealing with antisocial behaviour … Neighbours may contact you to complain about tenants’ behaviour. The council might also get in touch if they have received complaints about noise or rubbish. Your tenants are responsible for the behaviour of …
Universal credit and housing
Universal credit and housing … Gain the knowledge to help your clients apply for Universal Credit housing costs and understand the ongoing commitment required to maintain this benefit. … Gain the knowledge to help your clients apply for Universal Credit …
Housing Rights’ response to the Consultation on Notice to Quit Periods
Housing Rights’ response to the Consultation on Notice to Quit Periods … Housing Rights welcomes the proposed introduction of extended notice periods as an important step forward for renters’ rights in Northern Ireland. Extended notice periods …
Ending a private tenancy
Ending a private tenancy … There are many reasons for a private tenancy to end. Get advice before leaving a private tenancy if you have nowhere else to go. How the tenancy ends will depend on whether it is: a fixed term tenancy a periodic tenancy a …
People experiencing domestic abuse
People experiencing domestic abuse … You should always feel safe in your home, free from any abusive behaviour. Abusive behaviour can include physical violence, controlling behaviour, financial and sexual abuse. Remember, you are not to blame for any …
Accessing the property
Accessing the property … With any tenancy, you’ll need to visit your rental property, to inspect it, carry out repairs or do a viewing. Let’s talk about how to arrange access and what to do if you’re finding it hard. The property is your tenant’s home …
Tenant not paying rent due to outstanding repairs
Tenant not paying rent due to outstanding repairs … Arsalan*, who is a landlord, contacted us regarding a repair issue. He is facing ongoing issues regarding a leaking roof. He mentioned not having the required funds to completely repair the roof. He did, …
Tenant with significant rent arrears
Tenant with significant rent arrears … Matthew*, a landlord, contacted us regarding significant rent arrears. His tenant owes over £7,000 in rent arrears and has been with the same landlord for 11 years. The tenant, who has been ill for some time, has …