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The essentials: accessing social housing
The essentials: accessing social housing … Support your clients through the application process for their social rented tenancy … This course will help you to help your clients access social housing for the first time and move through the Selection …
Overpayment of benefits
Overpayment of benefits … Sometimes Universal Credit or Housing Benefit might say you have an overpayment. This means they think you got a benefit payment when you weren’t supposed to. You can get advice if you are in this situation. An overpayment might …
Check your points
Check your points … Housing points list … Passing the homelessness assessment You get 70 points if you pass the Housing Executive’s homelessness assessment . These are sometimes known as ‘Full Duty Applicant’ or ‘FDA’ points. You may be homeless, but you …
The waiting list
The waiting list … There is one waiting list for everyone wanting a social tenancy. The Housing Executive manages the waiting list. All registered housing associations in Northern Ireland use the same waiting list. The Housing Executive has information on …
Eviction from a social tenancy
Eviction from a social tenancy … A social landlord can be: the Housing Executive, or a housing association If you have a private landlord who is trying to evict you, you can find advice here . Social landlords have to try to fix a problem before they …
Paying your rates bill
Paying your rates bill … Rates are a property tax used to pay for public services. It is a separate bill you pay on a property either by lump sum, direct debit or in a post office. Land and Property Services (LPS) collect this money and can take legal …
Applying for a transfer
Applying for a transfer … A transfer is when: you already have a tenancy with a social landlord, and you move to another property owned by a social landlord. A social landlord can be: the Housing Executive, or a housing association Once you apply for a …
Complaining about repairs in social housing
Complaining about repairs in social housing … You can complain to the Housing Executive if: you are a Housing Executive tenant they are not repairing things you’re not happy with how they did a repair you feel they’re not treating you well You can submit …