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Help from the council
Help from the council … The environmental health department of your local council is responsible for making sure your home is safe. They investigate complaints and deal with different problems, including: environmental issues noise complaints serious …
Tenancy paperwork
Tenancy paperwork … Once you’ve found tenants, you’ll need to get documents ready to confirm the tenancy details. Some of these documents must be given to tenants within 28 days of the tenancy starting. Ensure you are aware of the necessary certificates …
Paying rent for bad housing
Paying rent for bad housing … First letter … Second letter … It’s frustrating when your home is in poor condition, and your landlord won't fix it. You should keep paying rent even if you’re unhappy. Paying rent is a key element of your tenancy. If you …
End of a fixed term
End of a fixed term … A fixed term lasts for a set time, which will be stated on the tenancy agreement. The most common fixed term is a year. Your tenancy agreement should say what happens at the end of the fixed term. Check the agreement carefully so you …
Complaints and feedback
Complaints and feedback … What you can expect from us If you have an ongoing case with one of our advisers (not including one-off advice from our helplines) your adviser will send you: a case opening letter within five days of deciding the case strategy …
Landlord Advice
Landlord Advice … Landlord Advice is a free, confidential advice service for private landlords and estate agents in Northern Ireland. … Landlord Advice provides information and advice to: residential landlords estate and letting agents people …
Returning tenancy deposits
Returning tenancy deposits … The scheme should return the agreed amount(s) within five working days. … The scheme will hold on to the disputed amount until the dispute is resolved. Each scheme has a dispute-resolution mechanism to address disagreements …
Universal Credit for landlords
Universal Credit for landlords … Your tenants may need help with paying their rent. Usually, this means applying for Universal Credit. Some tenants will need to claim Housing Benefit instead of Universal Credit. … Tenants have to apply for Universal …
Housing advice
Housing advice … Funding for the 'Housing advice' section of this site is provided by the Northern Ireland Housing Executive . … Your points determine where you are on the waiting list. Our advisers can help you work through your points and see if you …
Housing Advice Practitioner’s Forum
Housing Advice Practitioner’s Forum … Join other housing advisers to discuss developments in housing. … The forum is an opportunity to Housing Rights members to meet and discuss developments in housing. It is also an opportunity for members to discuss …