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When everyone has a home

028 9024 5640: Housing & Debt Helpline for Northern Ireland

Housing Rights Training

As the leading provider of independent housing advice in Northern Ireland , Housing Rights has been delivering high-quality specialist training on housing and homelessness related issues to professionals working in the housing sector for over 20 years.   

Each year over 800 trainees attend our courses.  

We provide a broad range of training courses on housing and welfare related issues, and we offer both accredited and non-accredited courses.  

When planning our annual training programme, we take into account upcoming changes in legislation and policy as well as feedback from service users, and we combine this with the front-line experience of our advisers and solicitors.  This helps us develop practical, informative, and relevant courses that enable housing and welfare professionals to enhance their knowledge and skills and deliver high quality advice services to their clients; as well as supporting continuous professional development and enhancing their career prospects.  

Housing Rights training includes:


We currently deliver Housing Rights training via a mix of formats including: 

  • Online learning  

  • Self-paced courses  

  • Recorded webinars  

Meet our Training Officer, Gail Barnes 

With over 12 years' experience delivering training Gail Barnes inspires her attendees to continue their learning to deliver an improved advice offering to their clients.  As part of the Housing Rights team for over four years, Gail is fully qualified to deliver training on all housing related issues including benefits, debt, and issues across both the social and private rented sector.  Before joining Housing Rights, Gail worked across a broad range of industries including training and financial services, call-centre management, and tourism; where her roles included Process Trainer, Business Trainer, Learning and Development Officer, Operations Manager, Assessor, and Office Manager.   

We are always happy to discuss your training options with you.  If you would like to speak with us about our training service or a particular course please contact:  

Housing Rights Training Team, training@housingrights.org.uk  

Gail Barnes, Training Officer, gail@housingrights.org.uk  

Bronagh Flynn, Business Development Co-ordinator, bronagh@housingrights.org.uk   


Find out about becoming a member to receive discounted rates on training courses, more information available here

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