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When everyone has a home

028 9024 5640: Housing & Debt Helpline for Northern Ireland

Practical tips

When Universal Credit was introduced, our advisers worried that well-established principles covering complex areas of housing benefit law would not be ported across to the new regime. One particular area of concern was the provisions which allow a claim for assistance with housing costs to be disallowed where the decision maker suspects that the claim has been contrived in order to take advantage of the benefits system.

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Benefits, Private Tenancies, Practical tips, Adviser
image-representing-mediation

Housing Rights is piloting a new mediation service to help resolve disputes between private tenants and their registered landlords.  The service is funded by the Department for Communities and will provide an alternative way to resolve disputes in the sector.

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Private Tenancies, Practical tips

Housing Rights has updated its Professional Resource on the rights of migrant communities living in Northern Ireland to access housing, homelessness assistance and help with housing costs. It has been fully updated to include information on the EU Settlement Scheme and on how the rights of EEA nationals will change once the UK leaves the European Union. 

Housing Rights of migrants after Brexit

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Brexit, Minority Groups, Practical tips
 
Housing Rights’ annual Private Rented Sector Conference was held on Wednesday 20th November in the Skainos Centre. The PRS 2019 conference, which was sponsored by TDS NI, focused on raising standards in the private rented sector and the day was grouped into three sections:
  • Emerging Issues in the Sector
  • Current Challenges for Landlords & Tenants
  • Future Proofing the PRS

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Benefits, Brexit, Legislation, Outside NI, Regulation, Research, Social Tenancies, Private Tenants Forum, Private Tenancies, Practical tips, Policy

The “digital by default” nature of Universal Credit is supposed to make it easier for people to notify the Department of changes in circumstances which will affect their claims. Most people will find it pretty easy to notify Universal Credit of a rent increase. It’s simply a matter of logging in and making an adjustment to the housing costs section of their account. However, it’s not such a simple process for people in custody who do not have access to the internet.

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Benefits, Practical tips, Adviser

Housing Rights summer to autumn training programme has just been released.  Based on your feedback we have come up with a range of sessions all aimed at making your job easier.

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Practical tips
Picture of Housing Champions at CIH Awards

At Housing Rights, we are particularly proud of our Housing Champions, a group of volunteers from minority communities in Northern Ireland who help people within those communities by providing housing advice and interpreting services. The Housing Champions project was recently Highly Commended in the Chartered Institute of Housing NI Housing Awards.

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Benefits, Minority Groups, Practical tips, Adviser

The clock is ticking on the NI welfare reform mitigations package. So far, the devastating impacts of the bedroom tax have not been felt in Northern Ireland to the same extent as they have elsewhere. But, this may mean that certain people are subject to this tax who should not be.

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Benefits, Practical tips, Welfare Reform, Adviser

Welfare reform continues to have a huge impact on the housing situation of low income households in Northern Ireland.  As well as advice agencies the public often approach their constituency offices for help and support with housing issues

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Benefits, Repossession, Practical tips, Welfare Reform

Many of the cases we feature on our website are the result of long investigations and complex work carried out by our casework team. But, we regularly turn around positive outcomes much more quickly for people who contact our daily housing helpline. In a recent example, Victoria used her knowledge of housing and consumer law to prevent homelessness for a young single mum who had been given notice to quit by her landlord.

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Private Tenancies, Practical tips, Adviser

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